In case of a complaint or an issue, you are to contact customer support by email on [email protected], detailing the nature of the complaint. Betmacan customer care representatives shall reply to you accordingly to address the issue, and will try to reply to all requests within 2 days from when the complaint is sent. You can also avail Feedback section to post your complaint, feedback , query etc.

If you feel that the complaint has not been resolved, you may refer the dispute to [email protected]